We offer a 60 day, money back guarantee on our products. Shipping costs are non refundable. We do not accept returns for 15, 30 and 32lb sizes of Animal Naturals or larger sizes of Dinovite (1 gal and larger). If you are unsure whether or not your pet will like a product, please buy a smaller size. If we do agree to take back a larger size, you will be responsible for all shipping charges that we incurred. We do incur shipping charges on all items that we ship for free. Please call us at 847-420-4506, or email us for a return authorization number. You are responsible for sending the unused portion of your product back to us.
Healthy Planet Rx
Cary, IL 60013
Your refund will be issued as soon as we receive your returned product.